Due to freezing temperatures, the Mayor’s Office of Homeless Services has declared a winter shelter warning for Thursday, December 19, 2024 through Tuesday, December 24 at 9 am. Call 211 (available 24/7) or 443-984-9540 to connect with shelter. Get more info here.
Be an Advocate
As a consumer of Health Care for the Homeless services, you have an important say in the work we do.
We’d like you to participate in our advocacy work. Learn more about this work here. And please come to the next meeting of the Consumer Relations Committee.
Consumer Relations Committee
A committee of the Health Care for the Homeless Board of Directors, the Consumer Relations Committee represents the interests of people experiencing homelessness, including former and current clients. Committee members support the growth and development of client-led work within Health Care for the Homeless.
We Want to Hear About Your Experience
Consumer Relations Committee members make recommendations to the Health Care for the Homeless Board of Directors and staff so that we are guided by your experience. The committee gathers consumer feedback by:
- Holding regular listening sessions and focus groups
- Collecting comments from the Feedback Boxes in each of our clinic lobbies
- Collaborating with the Performance Improvement Committee
Calendar
- CRC meets on the 2nd and 4th Fridays of each month - both in-person at 421 Fallsway and virtually.
- To join a meeting, contact Senior Client Relations Manager Malcolm Williams at 443-703-1335 or mwilliams@hchmd.org
Meet current CRC members
Committee members develop projects that address issues raised by clients. Some examples:
- New agency policies. Committee members informed and passed a Client Compensation Policy to compensate clients who participate in work that benefits the agency, including interviews and articles, clinic tours and testifying for bills we prioritize.
- Leadership Development. Committee members organize and participate in leadership and other skills training activities to support the personal growth and development of clients.
Join Us!
Reach out to Senior Client Relations Manager Malcolm Williams at 443-703-1335 or mwilliams@hchmd.org with any questions or to get involved.