MyChart—our client portal that has been in development over the last year—is taking flight...in the form of a pilot throughout the month of November.

Though MyChart is currently universally available to all clients and staff, we are conducting a MyChart pilot with a limited set of providers and clients over the next month. The purpose of the pilot is two-fold: to satisfy Meaningful Use measures and to explore how MyChart will support our clinic and clients. Following the pilot, we will build in any necessary tweaks before promoting MyChart more broadly across our clinic community.

The medical records team and CAAs were trained on MyChart Thursday, Oct. 27. They will be the ones registering clients on MyChart and helping them set up their accounts. They will do this based on provider referral. The goal is for each nurse practitioner, physician and psychiatrist to refer at least one client for MyChart registration between Oct. 31 and Nov. 30. This subset of providers was chosen because they are eligible for Meaningful Use funds through CMS—Medicare/Medicaid. 

Throughout the pilot, Clinical Operations Project Manager Jen Marsh and the Health Informatics Director Ted Ramsay will receive all messages that get sent between providers and clients and run weekly reports on the types of questions clients have for providers—and the timeliness of provider responses. They will share their findings with the health home team.

MyChart is a latest step in improving client access to care and the quality of that care. Stay tuned for updates. And meantime, if you have any questions about MyChart or the pilot, please contact Jen or Ted.