Founded in 1979, the Maryland Food Bank provides six million meals a year in Maryland through its partnership with nearly 1,200 soup kitchens, pantries, shelters, and community-based organizations. Learn more about their work.
10.18.16
We are readying to administer our annual client experience survey. Read how the survey will play out in all our clinics over the next four weeks.
Survey overview + purpose
The annual client experience survey is one of many ways—and the primary qualitative way—we measure how we’re doing at delivering care and services to our clients. It is a two-page survey that will be administered to clients in two ways: verbally by a vendor over the phone and via tablet in our clinic lobbies. A plan for exactly how the survey results will be used and communicated will be developed once the results are analyzed.
Survey administration
Your role
Please encourage clients to participate in the survey. Without their input, we can't get better at what we do!
Founded in 1979, the Maryland Food Bank provides six million meals a year in Maryland through its partnership with nearly 1,200 soup kitchens, pantries, shelters, and community-based organizations. Learn more about their work.
More than a quarter of all client visits to Health Care for the Homeless are with case managers. Presented below is one day in the life of Case Management Coordinator Adrienne Burgess-Bromley, who has been with the agency for 16 years.
Baltimore, you are rockstars! On the sunny first Saturday of November, 300+ runners, walkers, friends and volunteers took over Patterson Park for the 10th Annual Rock Your Socks 5K! We danced, cheered and enjoyed a festive race village complete with coffee, bagels, donuts, a bounce house and easy ways to engage with community partners.
Since opening Sojourner Place at Oliver in 2022, our affordable housing development team has been busy laying the groundwork for more affordable housing in Baltimore through a newly formed subsidiary under Health Care for the Homeless called the HCH Real Estate Company.